If something is not quite right you’ve got 14 days to send back your items for FREE for a full refund. All we ask is that items are in an unused, unaltered condition and returned with their tags and packaging. To find out how to return, please follow the steps in the ‘How do I return my items?’ section.
IS THERE ANYTHING I CAN'T RETURN?
We do not accept returns on any underwear garments. (Including socks)
HOW DO I RETURN MY ITEMS?
To help reduce wasted paper, we’ve taken returns online! This means you’ll no longer receive a returns label with your order. Instead, simply follow the steps below to generate your pre-paid return label.
WHEN WILL I RECEIVE MY REFUND?
Once you’ve sent your items back to us, you should receive your refund within 7 working days of it reaching our warehouse. Please note, if the item is marked as 'returned to HUB', this does not mean it has reach us yet, but it has reached the Rebound sorting facility. It can take up to 14 days for your return to reach us. If you haven’t received your refund in this timeframe, please email email@example.com so we can investigate this for you.